Online store ( is operated by SVK Investments s.r.o.

SVK Investments s.r.o.
Stará Vajnorská 11
831 04

VAT Nr.: SK2023844339 
Reg. Nr.: 47383127 

+421 2 20 91 04 04

Business Register of the District Court Bratislava I 
Section: Sro, Insert No.: 91581/B 


Bank: Tatra Banka, a.s. 
Account: 2923901316/1100 
IBAN: SK7911000000002923901316 

Dear Customers,

We inform you that any of your rights or claims against us, you can also apply for alternative online dispute resolution. On-line resolution of the dispute provided by the European Commission and the local point of contact resolving disputes online (ODR). As well as our claims against you may be enforced through the European platform.

A complaint can be filed through dispute resolution platform online (ODR) at

The use of alternative dispute resolution saves time and money, because your complaint will be processed within 90 days and without significant financial expenses.

In case of any problems contact us at

Authority of internal market surveillance: 
Slovak Trade Inspection (SOI) 
Inšpektorát SOI pre Bratislavský kraj 
Prievozská 32, P.O. Box 5,820 07 Bratislava 27 
odbor technickej kontroly výrobkov a ochrany spotrebiteľa a právny odbor 
tel. č.: 02/ 58272 172, 02/58272 104 fax č.: 02/ 58272 170

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